Contact and feedback
Contact Simple Online Insights
Use this page to send a general question, report a broken link, or suggest a topic you would like explained in plain language. We cannot provide individualized legal or financial advice, but we welcome messages that help us improve the clarity, structure, and accessibility of our educational content for Canadians.
Office
130 King St W, Toronto, ON M5X 1A9, Canada
Response time
We aim to reply within 2 to 5 business days.
What to include in your message
- The page or topic you were reading (for example, a guide or glossary term).
- What was unclear, confusing, or missing, in your own words.
- If relevant, your device type and browser so we can reproduce layout issues.
Send a message
This form collects only the details needed to respond: your name, email, and message. If you include a phone number, we will use it only if you request a call back in your message. We do not ask for sensitive personal information.
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Many questions are answered in our FAQ. If you are new to a term, try the Glossary for short definitions.
Accessibility and usability
If you encounter a problem reading content or navigating the site, please describe what happened and what device you were using. We prioritize improvements that make the experience clearer and easier for everyone, including users who rely on keyboard navigation and screen readers.