Terms of Service

1. Acceptance of these Terms

By accessing or using this website, you confirm that you have read, understood, and agree to be bound by these Terms of Service and any policies incorporated by reference. If you are using the website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Minimum age: you must be at least 16 years old to use this website. If you are under the age of majority in your province or territory and are 16 or 17, you may use the website only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf.

2. Description of the service

Simple Online Insights Canada Inc. provides educational content intended to help Canadians understand common online environments and digital platforms. Our materials include plain language guides, definitions, explainers, and curated resource lists. We aim to present information clearly and in a structured way so visitors can learn at their own pace.

The website does not provide professional advice, does not provide personalized recommendations, and does not act as an official representative of any third-party platform or service. Content may describe general patterns and typical settings, but platform interfaces and policies change over time.

3. User obligations

You agree to use the website lawfully and in a way that does not interfere with the experience of other users or with the security and operation of the website. You are responsible for ensuring your device and internet connection allow safe access to the site.

• Use the website only for personal, informational, and educational purposes.
• Do not attempt to bypass access controls, rate limits, or security features.
• Do not misrepresent your identity or affiliation when contacting us.
• Do not upload, transmit, or otherwise provide malicious code or harmful files through any site feature.
• If any account feature is introduced in the future, you agree to maintain accurate information and to keep credentials confidential, and you agree to one account per person unless we explicitly allow otherwise.

4. Intellectual property

The website and its contents, including text, design, layout, logos, icons, graphics, and underlying code, are owned by or licensed to Simple Online Insights Canada Inc. and are protected by Canadian and international intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the website for your personal use. You may not copy, reproduce, republish, modify, create derivative works from, distribute, sell, sublicense, or commercially exploit any portion of the website without our prior written permission.

5. Prohibited activities

To protect the integrity of the website and our users, the following activities are prohibited. This list is not exhaustive, and we may take action against conduct that we reasonably consider abusive, unlawful, or harmful.

• Scraping, crawling, or harvesting content using automated means without express permission.
• Reverse engineering, decompiling, disassembling, or attempting to derive source code from any part of the website.
• Spamming, flooding, or sending repetitive or deceptive messages through any contact channel.
• Hacking, probing, or attempting to access systems or data that you are not authorized to access.
• Fraud, phishing, or using the website to facilitate deceptive practices.
• Uploading or distributing illegal content or content that violates third-party rights, including copyright or trademark rights.
• Impersonating another person or entity, or falsely suggesting an affiliation with a third party.
• Interfering with the proper working of the website, including introducing malware or attempting denial-of-service attacks.

6. Disclaimer of warranties

The website and all content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.

We do not warrant that the website will be uninterrupted, secure, error-free, or that any content is complete, current, or accurate. We do not guarantee that any explanation will apply to every platform, device, version, or situation.

7. Limitation of liability

To the maximum extent permitted by applicable law, Simple Online Insights Canada Inc., its directors, officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, business interruption, or reputational harm, arising out of or related to your use of, or inability to use, the website.

Our maximum aggregate direct liability for any claims arising out of or relating to these Terms or the website will be limited to the lower of: (a) the amount you paid to us for the website in the 12 months immediately preceding the event giving rise to the claim, or (b) 100 EUR. If you have not paid any amount, this cap still applies.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability will be limited to the greatest extent permitted by law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Simple Online Insights Canada Inc. and its affiliates, directors, officers, employees, contractors, and agents from and against any third-party claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the website, (b) your violation of these Terms, or (c) your violation of any applicable law or third-party rights.

9. Third-party links and references

The website may discuss third-party platforms and services for educational purposes. We may also reference third-party resources in a general way. We are not responsible for the content, accuracy, availability, or privacy practices of third-party websites or services. Your use of third-party services is subject to their own terms and policies.

10. Privacy and cookies

Our Privacy Policy explains how we collect, use, and share information, including through cookies and advertising technologies. The Privacy Policy is incorporated into these Terms by reference. If there is a conflict between these Terms and the Privacy Policy on a specific issue, the Privacy Policy will control for that issue.

11. Governing law

These Terms and any dispute arising from or relating to the website will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict of laws principles.

You agree that, subject to the dispute resolution section below, the courts located in Toronto, Ontario will have exclusive jurisdiction over any legal action or proceeding arising out of or relating to these Terms or the website, and you consent to personal jurisdiction in those courts.

12. Dispute resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally for at least 30 days. To start the informal process, send a clear description of the issue to the email address listed in the Contact section below. Please include your name, how we can reach you, and the specific relief you are requesting.

If the dispute is not resolved within the 30-day informal period, either party may pursue a claim in the courts specified in the Governing Law section.

13. Termination

We may suspend or terminate your access to the website at any time, with or without notice, if we believe you have violated these Terms, if required by law, or if necessary to protect the security or integrity of the website.

The following sections will survive termination: Intellectual Property, Prohibited Activities, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution, and any other provisions that by their nature should survive.

14. Modifications to these Terms

We may update these Terms from time to time to reflect changes to the website, legal requirements, or operational practices. Changes become effective 14 days after they are posted on this page. Your continued use of the website after the effective date constitutes acceptance of the updated Terms.

If we make material changes, we will provide notice on the homepage for at least 14 days before the changes take effect.

15. Contact

For questions about these Terms, or to send legal notices, contact: